Official Fraud & Security Notice

This notice has been issued to protect freelancers, clients, and business partners from fraudulent activity, including impersonation attempts involving the name, brand, or personnel of Renaissance Translations. All communication must be verified using the official channels listed below. Any deviation should be treated as suspicious.

Official Contact Channels

Legitimate Communication Channels

  • Legitimate business communication from Renaissance Translations is conducted exclusively through email addresses ending with: @renaissance-translations.com
  • Projects, job assignments, and vendor communication are managed solely through our secure vendor portal: https://renaissancetr.s.xtrf.eu/
  • We do not use Gmail, Hotmail, Yahoo, Outlook, or any other free email providers. Any message received from these domains should be considered fraudulent.

Recognising Fraudulent Activity

Warning Signs of Fraud

The following behaviours are commonly associated with impersonation attempts and fraudulent activity:

  • • Job offers requesting payment or deposits.
  • • Emails from free mail providers claiming to represent our agency.
  • • Requests for bank transfers or invoice payments from unknown sources.
  • • Fake project requests or cloned websites using our name or logo.
  • • Messages via social media platforms pretending to be our project managers.

Verification Process

If any communication is received and the authenticity is uncertain, the following steps must be taken immediately:

  • Do not reply.
  • Do not click on any links or download attachments.
  • Forward the email including full headers to: [email protected].
  • Await confirmation from our security team before taking action.

Reporting Suspicious Messages

Report Fraudulent Activity

Renaissance Translations operates a dedicated fraud-reporting inbox for verification and investigation. All suspicious emails, messages or files must be forwarded to: [email protected].

Frequently Asked Questions (FAQ)

No. Renaissance Translations is a registered translation agency. In some cases, external parties have attempted to impersonate us. This notice exists to help users identify and report fraudulent communication.

No. We do not use Gmail, Hotmail, Yahoo or similar. Any message from these providers should be treated as fraudulent.

All legitimate communication is sent from @renaissance-translations.com or through our vendor portal. If in doubt, forward the message to [email protected] for verification.